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RACQUET PROFESSIONALS

Court management made simple, member and guest experience sharpened

Canopy gives racquet professionals one system for court scheduling, program management, and member context across tennis, pickleball, and more, so you spend less time on logistics and more time on the court.

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WHAT CANOPY ADDS

More courts filled, less time coordinating.

1

The power of a dedicated racquet system - connected to the rest of your club

Most racquet pros are forced to choose between a dedicated scheduling platform and staying connected to the rest of the club’s systems. Canopy gives you both: a powerful reservation system, with member rates that apply automatically, booking rules by membership type and court, multi-sport scheduling, and waitlist management, running on the same platform as golf, dining, and every other department. One system, no workarounds.

Calendar schedule showing fitness classes with instructors and times, including Robertson, Elson, Ryan, Nguyen, and Heifer sessions

2

Build programs that fill courts and keep members coming back

Clinics, leagues, junior programs, social events, and group sessions: the programming that makes a racquet department thrive. Canopy makes it easy to create events, open registration, communicate with participants, and close billing without leaving the platform, so you spend less time administering and more time coaching. Fourteen kids, fourteen accounts, one roster - charged right with one click.

Event details for Jan 23, 2025 at Summer Pines showing tournament play, networking, dinner, and entertainment

3

Give every member and guest an experience that feels personal, not just processed

Members remember the pro who knew their game, their preferred court, the way they like to play. Canopy surfaces those details through member mini profiles that appear in every booking workflow, so your entire team can deliver the attentive service that builds the loyalty your department’s utilization depends on.

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Everything your racquet program needs, in one place

From courts to clinics - no switching between tools.

HOW WE DELIVER

How Canopy delivers for Racquet Professionals

Tennis court reservation booking interface showing availability across three courts with time slots and instructor names for Nov 11Tennis court reservation calendar showing available time slots and instructor-led lessons across multiple courts for November 13

One system for every court and every sport

Tennis, pickleball, platform tennis, racquetball - all scheduled in the same system with the same simple booking flow. Member-specific rates apply automatically at booking. Rules by membership type and court run in the background, so enforcement is consistent without being manual.

  • Schedule tennis, pickleball, platform tennis, and racquetball courts from the same booking interface
  • Member rates auto-apply at booking - no manual rate selection
  • Booking windows and rules configured by membership type and court
  • Waitlist management with automatic notifications when a slot opens
  • Instructor availability linked directly to scheduling
  • Real-time availability on mobile and desktop
Create Event form for Club Championship Tournament scheduled Jan 23, 2025 at 4:00 PM with max 24 attendeesCreate Event form for Club Championship Tournament scheduled Jan 23, 2025 from 4:00 PM to 8:00 PM with max 24 attendees

Programming that fills courts - managed in one place

Create and publish programs in the member app, open registration, coordinate staff, communicate with participants, and close billing, without leaving Canopy.

  • Event creation with capacity, pricing, and description
  • Online registration browsable from the member app
  • Staff task assignment within shared event workspace
  • Automated confirmations and reminders to participants
  • Billing from event record - rapid closeout
Project management interface showing tasks, team chat, and player profile for Kimberly Mastrangelo with membership and racquet services detailsCanopy app interface showing 4 players with Kimberly Mastrangelo's profile card, team chat, tasks, and pricing details for racquet services

Your team knows every member and guest - not just you

Preferred courts, equipment, and service notes appear in every booking workflow, so the whole team delivers what members expect, whoever’s working.

  • Mini profiles in booking workflows - visible when staff looks
  • Court and surface preferences on file
  • Member participation history and activity trends
  • Notes and follow-up tasks linked to members
  • Staff app for on-court communication and task management
Canopy reservations dashboard showing a tee sheet schedule with multiple golf courses, time slots, and player bookings for November 12-13Restaurant ordering interface showing menu items, customer order details, and staff contact information with a $57.25 total

Keep members connected between visits

The member app gives members 24/7 access to everything the club offers, and gives you a direct channel for push notifications and messaging.

  • Native iOS and Android member app
  • Push notifications and in-app messaging
  • Event browsing and registration
  • Reservation booking and management
  • Account and billing self-service
SEE IT IN ACTION

A day in the life of a Racquet Professional on Canopy

From court bookings to clinic registration in one system

Tuesday morning. The Director of Racquets opens the court schedule: fourteen courts visible across tennis and pickleball, all bookings populated overnight via the member app.

Calendar view for Tuesday, June 17 showing a solo lesson unavailable 8-9 AM and a Robertson lesson at 9 AM with Darlene Robertson plus 3 others for 30 minutes

A clinic registration opened yesterday for the intermediate tennis series. Eleven members signed up, three are on the waitlist - and when a slot opens, their phones know before the front desk would have gotten to the list.

Event attendees list showing 11 of 24 confirmed guests and 3 on waitlist with names and emails displayed

She opens the event workspace, sees the staff task list, and assigns court prep to her assistant. A member emails asking about pickleball league options. She flags it as a task linked to the member record for follow-up.

To Do task for Kathy Pacheco to prepare courts for upcoming sessions on Jan 23, 2025 at 3:00 PM

After morning lessons, she closes out four lesson billings in two minutes.

Order list showing four customers with item quantities and totals, each with a Close Order button

A member’s mini profile notes they prefer Court 3. The assistant sees that when the afternoon reservation comes in and assigns accordingly - no calls, no clipboard.

Mr. John Smith (Captain) player profile with preferences for left-handed opponents and Court 3

Result: fourteen courts, a clinic, and four lesson closeouts - handled before lunch, from one screen.

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THE BIGGER PICTURE

What the whole club gains

When the racquet program runs on Canopy

Members & Guests

Book any court from the member app. Receive instant confirmation. Arrive and find staff already knows their preferences.

Staff

Spend less time managing phone calls and spreadsheets. Court assignments, program rosters, and billing all happen in the same place.

General Manager

Court utilization data visible by sport and time slot. Programming performance trackable across all racquet disciplines.

One system for your entire racquet operation

From bookings to reporting - no gaps between them.

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READY TO START?

See Canopy built for Racquet Professionals

Request a demo - a walkthrough to highlight opportunities for your club, from court scheduling to the programs that fill them.